Do you offer phone support?Updated 13 days ago
Stoko does not operate an inbound phone service. For the fastest response, our team is best reached through one of the following channels:
- Live Chat — available on our website
- Email — [email protected]
- Contact Form — support.ca.stoko.com/contact
Prefer a phone call? We offer a limited callback service.
If you'd like to speak with someone by phone, we offer a limited outbound callback service for the following topics:
- Technical specifications or materials used in our Supportive Apparel
- Instructions on intended use and proper fit
- Orders, shipping, or warranty questions
How to request a callback
Email us at [email protected] with:
- Your preferred day and time
- A brief summary of what you'd like to discuss
- The best phone number to reach you at
Callbacks are available 1:00 PM – 3:00 PM PDT, Monday to Friday (excluding public holidays). We'll confirm your slot once we receive your email.
Please note: Stoko provides Supportive Apparel as a Class 1 Medical Device, but our support team are not healthcare professionals and cannot offer clinical advice or evaluate specific medical conditions. We always recommend relaying our product information to your doctor or qualified specialist for a professional opinion.